For businesses with heating, hot water and natural gas equipment needs. You should be able to submit your BG meter readings by phone on the following number: 0333 202 9524 Available 24 hours a day. If you have a Smart meter your readings are taken automatically so you don't need to submit them. Its only open Monday to Saturday during the day: To talk to someone about buying and installing a boiler from British Gas, or replacing a British Gas boiler, call 0333 202 9450. If your meter is behind a locked gate, please provide your meter reading. A metric meter has five numbers in a row. Finally the figure is converted to kWh by dividing by 3.6. Move it closer to your electricity meter. Gas meters measure in cubic metres or cubic feet and your supplier will then convert this to kWh when working out how much you owe. Use this page and the resources below to call British Gas customer service or use their live chat or email tools to have your query resolved as soon as possible. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. You can do this through your online portal or by setting up a new account if you are moving into a new house. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. . And, because they send automated meter readings, you get more accurate bills. Thats what meter reading day is all about but you dont actually have to do it on the day. Youll find this information on your past gas and electricity bills, or you can calculate it using our free energy consumption tool. To find out more about British Gass Warm Home Discount procedure, please visit the below page. If for whatever reason you have a complaint that you would like resolved or acknowledged by British Gas, you can communicate this in a number of ways. It is important to note that on both types of meters, the hands of adjacent dials turn in opposite directions to each other. We're therefore encouraging our readers to take a meter reading today (if you haven't done so already). Our Dawn Hub is one of the largest integrated natural gas storage facilities in North America. Let us know, Copyright 2023 Citizens Advice. Here's how to take your reading: Digital Electric Meter:1) Look at the five digits to the left of the decimal point, reading from left to right.2) Ignore the other 3 numbers which may be shown in red.Imperial Meter:1) Look at the four large digits reading from left to right.2) You can ignore the two smaller digits in red.Download our app here: www.britishgas.co.uk/app Submit reading online here: https://www.britishgas.co.uk/meterreads Submit reading by text register first here: 08000480202Submit by phone 24/7 here: 08001070224 100 cubic feet = 2.83 cubic metres. MSE Forum It's free & available on iOS & Android MSE App You can check if you can get extra help from your energy supplier. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. Record the numbers from left to right. If you have any issues regarding gas or electricity service of British Gas or facing hassles in paying bills, you can contact British Gas customer number (updated 13.4.23): 0333 202 9804 British Gas Home Services phone number is: 03330095784 How can I resolve Continue reading "British Gas" Divide by kWh conversion factor (3.6). We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. More information and review your options. Conversation. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. And well only need to estimate the extra energy used for the last 3 days. - Book an annual boiler service*. Take 3 minutes to tell us if you found what you needed on our website. If you pay by monthly fixed Direct Debit, we wont send you bills. If you need to speak to someone from British Gas but you're not in the UK, call +44 113 298 0900. You cancheck if your meters working in smart mode. You can find out more or opt-out from some cookies. Step 2. Your meter reading has been recorded. Spicemas Launch 28th April, 2023 - Facebook If you want to provide a meter reading you can fill out our form by clicking below. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. If you prefer to have things in writing you can send a complaint letter to British Gas using the following details: If you need to make a complaint to British Gas Home Services, you can also call 0333 009 5784. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. British Gas on the App Store Instead of calling, you can go to the British Gas website at any time of the day or night. Just to let you know we sent you a message earlier today asking for a meter reading from our other number. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. On months we dont visit, you can easily submit your meter reading online or by telephone. Dont worry we wont send you spam or share your email address with anyone. to the right hand side of) a decimal point. We strive to visit your property every other month to read your natural gas meter. A self-serve tool for employees & agents of companies holding a contract with Enbridge Gas. You'll be able to see the last reading you gave us. If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Whether your smart meter isnt sending meter readings, it wont stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. Our online chat is a great way to get in touch with us. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. If youre not a British Gas customer but you want to find out more about their energy tariffs, you can phone 0330 100 0056 and select Option 3. PO Box 699 You can also take a photo of your reading and upload it onto the app. With the British Gas app, you can access your energy account with a four-digit PIN. Dont rely on your smart meter either, if you have one. Claiming compensation for a personal injury, Help for victims of rape and sexual violence, Keeping your family in the UK after Brexit, Getting a visa for your spouse or partner, check if your meters working in smart mode, check if you can get extra help from your energy supplier, check how to use the IHD for your smart meter. Again, this factor is prescribed in the above regulations. Weve a full supplier-by-supplier breakdown below. Let us help you out with your query. If you give a reading on a slightly earlier day, well still use it to help keep your bill more accurate. Each region of the UK has its own gas and electricity distribution network operators (DNOs). You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. How do I text my British Gas meter readings? 757 talking about this. Simply read the numbers from left to right just like a car odometer. Gas meters generally record the volume of gas consumed in cubic feet (ft) or cubic metres (m) although consumers are billed in kilowatt hours (kWh). You will first need to provide your name, email address . Explore the safe and clean options of natural gas use in your home.
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