Here are some issues that you might need assistance with: If you need to free your hands from tasks or you just need some sound advice, sign up with DoNotPay today for quick and guaranteed solutions. To avoid this situation, ensure that you answer any questions from Depop and provide them with sufficient evidence to prove your integrity. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. I tried everything to get back my account. Does anyone know what's going on and can anyone advise what I should do next? Additionally, all descriptions and photos of the items should be accurate and not misleading. Depop suspends my account without notifying me : r/Depop - Reddit We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. Please note, the Depop team won't delete your account if you have any open disputes connected to it. I can't even confirm if my account has been suspended or not because I never received an email confirming my suspension or what it was for, which I received last time (referencing external payment services). I told them they have my physical address, my phone number, and my email address, that's enough. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. If your Depop account has been blocked, youll need to contact the Depop team in order to rectify the issue. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Depop Review: Account suspended - ComplaintsBoard.com (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). If a customer has an urgent issue, the customer service team encourages them to reach out by emailing [emailprotected]. DoNotPay can write a strong demand letter on your behalf to get you unbanned. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. You can do this up to 180 days after the purchase. Its best to use caution when giving out personal information over the Internet. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. The first step is to read the community guidelines thoroughly and follow the rules. We understand how frustrating and trouble it can be when you suddenly lose access to your account. Why is my stomach still big after hysterectomy. Complete the form, specifying the issue you want to report and giving as much detail as possible. A sub for discussing all things Depop. the item tracks as delivered and vinted release the funds. 3. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. The time it takes to verify identity on Depop typically varies based on the information provided and the method of verification. If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps: Did the hacker try to steal any other accounts using the same password? If you're looking to sign up for or use Depop, the online marketplace for buying and selling used goods, there are a few things you need to know before getting started. Hackers will never guess it, but you'll remember it every time. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. Remember, having a good track record as a seller in the marketplace of your choice is essential. Going through PayPal . why have i been sent a depop verification code las ondas theta son peligrosas Please read rules before posting. If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. Leave the Archive. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. With a formal legal letter, Depop will respond faster than they will to your personal inquiries. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. Conversation - Twitter By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This review was chosen algorithmically as the most valued customer feedback. Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Sneakers. Items that will get you banned from Mercari - OneShop In all cases, the fraudsters demanded to be paid directly, rather than through the app. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned, that is the reason why I was suspended once again after over 4 months of me having the new account.After explaining, that the account was being shared with me, they demand to see identification papers from the both of us Now I'm waitin on a reply from them, after explaining that this account was shared with my ex-partner, whom I wish NOT to get into contact with again, after breaking up a few months ago (and subsequently, them taking the account back into their name). When responding to messages, check to make sure its really from the buyer and not a scammer. I recently bought something off of depop through PayPal for a good bit of money. They partner with a few third-party authentication companies to ensure the authenticity of products from some of their top sellers. Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae lorem. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. I can't login to my Facebook Account : r/facebook - Reddit For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. Depop on Twitter Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. I've waited over a week for the item to be shipped and going back and forth with the seller saying they'll tell me when they've done it and they never have. No, you cannot sell fake items on Depop. You can get a full list of rules from the terms and conditions page. 2. Designer. Okay thank you. Sit back and relax while we do the work. If a resolution cannot be reached between all parties, the case may be escalated for legal action. How to Reinstate Your Suspended Account - Etsy DoNotPay can help you quickly appeal the suspension. Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name. Would I win the case, theyre saying that over 100 pound they should keep all because of their packing of the item. This article will share how you can steer clear of the violations that can get your Depop account suspended. Follow the instruction in the e-mail to reset your password Still having trouble logging in? After trying for 2 days, i finally can get back my account. The first step is to change your password. How Do You Make A New Account On Depop - App Clap DoNotPay will alert you when you receive a response from Depop. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. depop. Theyll be able to provide you with more specific guidance and advice. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more.