It may take a minute for the xFi Pod to connect. What you may not know is that you wont be able to make phone calls, even emergency calls, if youve got Xfinity Voice. However, many people avoid this step as they think it may be time-consuming. An xFi Pod works with our xFi Gateway to extend your WiFi network, and help eliminate deadspots for more consistent coverage to keep you seamlessly connected throughout your home. To check if this is the case, you will need to do the following: 1 First of all, check that your XFI Gateway is turned on. Simply visit xfinity.com/myxfi and log in using your Xfinity credentials. The questions then become, what causes this to happen and how can you fix Xfinity Pods that keep going offline and not connecting? Heres what you need to do when youre spacing out your Xfinity Pods. Simply enter your Xfinity login information, go to Connection Problems, and choose Restart Gateway.. You are connected to a bad Wi-Fi hotspot. Now unplug the gateway by removing the source through power plug. Just plug your Pod into an indoor electrical outlet, then use the Xfinity app to pair it with your xFi Gateway. Resetting your router is the same. What The Different Colors Mean. Disconnect the xFi pod from the wall outlet and check for any visible signs of physical damage. They are . If you cannot connect to the Gateway, it may be time for a reboot. HowTL is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If its not turned on, go ahead and turn it on. The Motorola DCH3200 should be lit green and the Pace RNG150 should be lit red. RESET WIFI ROUTER: This will reset the Wi-Fi router component of the xFi Gateway while maintaining the internet connection. The lights on your router indicate the status of your router and the activity taking place. If you intend on keeping your xFi Gateway, however, you can fix it going offline by restarting it. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_32',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');4. The network settings on the device you are trying to connect to the WiFi pod with might be wrong. Another approach to fix this issue is to connect the xFi Pod to another outlet power source. Keep in mind. The Pods connect wirelessly to the xFi Gateway. Alternatively, if youve got the Xfinity My Account app, log in using your Xfinity credentials, select the Internet panel. Plug the Ethernet cables back into Gateway pod and into the modem. Distance from xFi Gateway for First xFi Pod. Hold your phone or tablet near the Pod you just plugged in. Open Xfinity xFi app and select Network at the bottom. Select 2.4 and 5GHz WiFi. An example of data being processed may be a unique identifier stored in a cookie. 8. 5 0 obj Visit the Speedtest website and click on the GO button to check the speed of the Internet Connection. Your router saves information about the Pod, and sends it all the information about your network each time the Pod starts up. Once you remove your device, unplug it. So, once you have rebooted the system, make sure you set it up properly. Easy setup, no technical skills needed Get the Xfinity app Download the app on your mobile device, available on Google Play and the App Store. If prompted, customize the WiFi name and password and reconnect devices to your home network using these credentials. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_3',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-155{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If your Xfinity Pods are not connecting, there are a few potential causes you should investigate. Ive also talked about alternate ways to restart your xFi Gateway, what restarting it actually does, as well as what to do if your xFi Pods are the real culprit. If this does not solve the issue, you may need to contact Xfinity for further assistance. Go to Internet and select the option Manage My Pods. Do not connect your Pods directly to your compatible xFi Gateway using the Ethernet port on the bottom of the Pod. Xfinity pods are amazing and due to this now I am able to use internet even in my backyard while placing hummingbird feeders. Launch the Xfinity App on your smartphone and tap on the Network option on the bottom of your screen. Simply turn the Gateway off, turn off the switch and unplug the power cable from the socket. With a few troubleshooting tips, I can show you how to fix xFi pod problems. Click on Manage Internet, and then on Restart Modem. You can fix the xFi Gateway going offline by restarting the Gateway. Add, Remove and troubleshoot - YouTube 0:00 / 4:45 Xfinity Xfi pods. Unplug the xFi Gateway from the Power socket. 9. A blue light on your router typically indicates that it is powered on and ready to use. 9. 1. Interference or proximity to other wireless networks can also cause your Xfinity gateway to go offline. Hold your phone closer to the xFi Pod and it will set up the device automatically. Other factors can affect speeds. I would like to factory reset them so my daughter can use them with her account. The proper light color for your Xfinity cable box will depend on the model. There is a problem with the Internet Service Provider. You can use its application for it. Some reason why you may be facing issues with your Comcast internet is: RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Open Xfinity xFi app on your Android phone. 4. 11. RESET WIFI MODULE: This switches on the Wi-Fi radio in your xFi Gateway after it has been turned off. Getting Started With Xfinity xFi - Xfinity Support Simply restarting the Gateway will resolve the issue of the xFi Gateway going offline. Link: https://comca.st/2LMDGbz document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Review of the Xfinity Gen 2 xFi Pods - Techlicious Fix Xfinity Pods Not Working - TechCult 4. Tap on the Network option at the bottom. We usually hide the pods behind the furniture like dresser or dining table to keep the neat but lets not do that.